查看 Help Guides 和 FAQs posted below to help you get started with your phone 和 voicemail system. If you have questions or need assistance please email the Technology 支持 Desk or call us at 323-259-2880. 

Help Guides for Phone System

语音信箱 System Guide (All Campus 语音信箱 Boxes)
语音信箱 System Reference Card
Multi-Line Phone User Guide
Telephone 刻度盘ing Instructions
Single-Line Users Guide

Please send the following information to the Technology 支持 Desk when an extension needs to be moved or added:

  • Contact Person
  • Department
  • Account to charge
  • Date needed
  • For each extension that needs to be moved or added:
    • 扩展
    • Name of person using the extension
    • Existing Location/room number (n/a when adding an extension)
    • New Location/room number
    • For Multi-line phones, which additional extensions need to be connected to the phone?

FAQs

For single-line phones:

  • 设置:
    • Lift h和set
    • 刻度盘 *3 和 wait for special dial tone (fast busy)
    • 刻度盘 number to forward to exactly as you would dial it, such as 9-1-323-123-4567
    • Wait for service set tone (high-pitched tone) 和 hang up
  • To CANCEL:
    • Lift h和set
    • 拨# 3
    • Wait for service set tone (high-pitched tone) 和 hang up

For multi-line phones, you can do the same or:

  • 设置:
    • 新闻 SPEAKER 和 press the FDA soft key.
    • 刻度盘 number to forward to exactly as you would dial it, such as 9-1-323-123-4567
    • After a pause the LCD will show SET.
    • 新闻 SPEAKER to go back on hook.
    • The FDA soft key will show a * to indicate it is active.
  • TO CANCEL:
    • 新闻 SPEAKER 和 press the FDA soft key.
    • 刻度盘 * to cancel. (CANCEL will display in LCD.)
    • 新闻 SPEAKER to go back on hook.

To access your new voicemail box you'll first need to complete the system setup:

  • 调用x4000 or dial 323-341-4000 from off-campus
  • 输入 0000 as the default security code
  • Set up your new security code
  • Next record your name (First 和 Last name)
  • Lastly you'll be asked to set up your new voicemail greeting

If you've already set up your voicemail box 和 cannot access it please contact the Technology Helpdesk at helpdesk@tbc007.net or 323-259-2880.

  • 表盘x4000
  • 新闻 ** 
  • 刻度盘 the extension for the voicemail box you need to access
  • 输入 the security code; if this is the first-time setup use 0000 as the security code 和 continue through the setup as above.
  • Otherwise, 按3 for Phone Manager Options
  • 按4 to record a new st和ard greeting
  • 新闻 any key to stop recording
  • 按5 to save message

  • 调用x4000 or dial 323-341-4000 from off-campus
  • 输入 your security code
  • 按3 for Phone Manager Options
  • 按4 to record a new st和ard greeting
  • 新闻 any key to stop recording
  • 新闻 6 to review message
  • 按5 to save message OR 按4 to discard 和 re-record message

  • 表盘x4000,
  • 按* * 
  • 刻度盘 the extension for the voicemail box you need to access
  • 输入 the security code

Yes, this setting can be changed through your 语音信箱 Phone Manager options:

  • 表盘x4000 or 323-341-4000
  • 输入 your security code
  • 新闻 3 to access the Phone Manager options
  • 新闻 2 for Messaging options
  • 新闻 5 to change the message presentation options
  • 新闻 1 to order your messages on a First-in, First-Out basis

That shortcut option can be set up in the same way as your other speed dial keys:

  • 新闻 功能
  • 按下 center cursor key
  • 刻度盘 4000
  • 新闻 功能
  • "Speed Set" will appear on the top LCD screen
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1st Floor, Suite 116